Terms of service

The following information sets out the conditions of use at www.storemoss.com.au ("the Website"). STOREMOSS PTY LTD ("we", "us", or "our") is the operator of the Website. By using this Website, you are accepting and agreeing to these Terms.

The Website and all content is operated and owned by STOREMOSS PTY LTD (ABN 70 683 244 886).

Store Moss reserves the right to start, end, or change sales without notice.
Prices online may not apply in-store, especially during online-only promotions.
Once the online store has exhausted its allocation, we cannot fulfill from in-store stock. Some sale durations are subject to stock availability. Prices on items may vary from store to store.
Discounted prices are only valid during the sale period and will not be honoured after the sale ends or prices change—no exceptions.
Store Moss is not obligated to refund the difference on items purchased outside the sale period or for items restocked or repriced.
Final sale items are not refundable due to change of mind.

All items presented on storemoss.com are in Australian dollars and are GST inclusive. All payments are processed in AUD.
Pricing is subject to change without prior notice.
Promotional Codes
Occasionally, Store Moss will offer promotional discounts via discount codes. Please refer to the specific terms and conditions of any event for timeframes and exclusions.
Discount codes cannot be used in conjunction with any other offer.

We make every effort to ensure the stock presented is accurate and available for purchase. However, inventory is not updated in real time, and discrepancies may occur.
If our warehouse is unable to fulfil your order, you will be notified as soon as possible with an alternative option. If a suitable solution cannot be found, a full refund will be processed.

ORDERS

All orders submitted through the Website are subject to acceptance by Store Moss.
Upon submission of your order, you will receive an email confirming receipt. This does not constitute acceptance of the order or an offer to sell products.
Store Moss reserves the right to refuse an order for any reason, including errors in price, availability, or product description.
We only accept your offer, and conclude the contract of sale, when we dispatch your item(s) and confirm via email that your order has shipped.
Orders may be cancelled if:

• Items are unavailable;
• There were pricing or description errors;
• Technical errors occurred during order processing.

A full refund will be issued in these cases.

To prevent abuse and for security reasons, we monitor customer return patterns. If your account shows excessive returns, we may limit or block future purchases. You will be contacted via email if this applies to your account.

Unless stated otherwise, Store Moss owns all content on this Website.
All trademarks (registered or unregistered) used are the property of their respective owners.
You may only view content for personal, non-commercial use. No rights are granted for commercial usage without written consent from Store Moss.

You must not:

• Access restricted areas not intended for you;
• Copy, reproduce, post, or distribute content from the Website without permission;
• Use the Website for unlawful or harmful purposes;
• Upload or transmit inappropriate, offensive, or misleading content;
• Interfere with or disrupt the Website or connected networks;
• Use automated tools (e.g. bots, scrapers) to collect or use site content;
• Breach Website security or attempt to scan its vulnerabilities;
• Breach any laws via use of the Website.

While we strive to maintain current and accurate information, Store Moss does not guarantee the accuracy or completeness of content or services provided.
All information is provided "as is", and you accept full responsibility for use at your own risk.

Store Moss is not liable for damages resulting from your use of the Website, including any interruptions, errors, or information inaccuracies.
You use the Website and internet at your own risk and should seek independent advice if needed.

Store Moss does not guarantee:

• The accuracy or completeness of information;
• That access will be uninterrupted or error-free;
• That issues will be resolved immediately;
• That the Website is free from viruses or other harmful elements.

Except where prohibited by law, we are not liable for any direct or indirect losses or damages from use of the Website.

You may stop using the Website at any time.
We may suspend or terminate access without notice for any reason, including breach of these Terms. This does not limit our other rights or remedies.
We may disclose user information if legally required or for investigations into misuse of the Website.

Store Moss may update these terms at any time without notice. Continued use of the Website implies acceptance of any changes.

We reserve the right to interrupt or withdraw access to the Website for maintenance, upgrades, or any other reason.

Use of the internet and third-party networks is at your own risk. We recommend reviewing privacy policies of any third-party sites linked from our Website.

If any term is deemed unenforceable or invalid, it will be removed without affecting the rest of the agreement, which will remain in full effect.

These terms are governed by the laws of New South Wales, Australia. Any dispute shall be resolved in the courts of New South Wales.
You are responsible for ensuring compliance with any laws applicable to your location.

Failure by Store Moss to act on a breach of these Terms immediately does not waive our right to take action in the future.